SMART FACILITY OPERATIONS & MANAGEMENT PLATFORM
Buildings
Outlets & Stores
Users
Managed Assets
Inventory Types Tracked
RAISE ORGANISATIONAL EFFICIENCY
ServeDeck™ is a smart subscription cloud-based solution designed to significantly improve organisational efficiency of facility operations and management for commercial buildings, shopping malls, retail stores, hotels, factories, universities, hospitals, townships, theme parks, and various service providers.
SERVEDECK BENEFITS
Get organised, save time, and raise organizational efficiency.
MANAGE ALL PROPERTIES IN ONE CLOUD-BASED PLATFORM
MAXIMISE FACILITY & SERVICE UPTIME AND ENHANCE TENANT & CLIENT SATISFACTION
IMPROVE SLA, IMPLEMENT CONTINUOUS IMPROVEMENT, AND EXCEED EXPECTATIONS
IMPLEMENT LONG-TERM COST SAVINGS THROUGHOUT
Our Clients
Forward-thinking brands, businesses, and organisations trust ServeDeck to enhance and improve the management and operations of their facilities.
Our Clients Trust Servedeck
Don’t just take our word for it. See why our clients love using ServeDeck to improve their organisational management and operations.
With ServeDeck, we are able to have a unified and easily accessible platform for our support team to receive support tickets and follow up on the actions required. Our customer are also very happy that they can easily submit tickets and track the progress of the tickets. We are able to view the daily, weekly and monthly statistics of the support issues, and identify trends and patterns that enable us to take action on the root causes. Our support performance also improved and productivity of the support team has gone up.
Patrick L.
Managing Director
ServeDeck helps us to speed up our work order reportings and escalation to the respective department; allowing us to easily monitor through the progress of each work order. ServeDeck dashboard is simple and easy to understand, with real-time update of all the work status.
Alex W.
Assistant General Manager - IT
ServeDeck able to solve our problem of monitoring the scheduled maintenance work. Tracking and monitoring of customers' complaints can be done easily and efficiently.
Ahmad Noor M.
Deputy General Manager
Communication problem between department can be overcome with ServeDeck. Operation KPI can be met. We especially like ServeDeck Asset and Contract Management. We have been using ServeDeck for almost 2 years, The support team are always ready and helpful should I enquire anything. The development team did a good job in creating this system!
Fazura A R.
IT Manager
We are able to receive status updates of issues in real time basis and able to identify our vendor's performance through reports from ServeDeck. The dashboard screen is the feature that we like most.
Mohd Faizal H.
Senior Executive
ServeDeck helps in managing & monitoring our maintenance activities. Every activity is traceable to ensure services are delivered efficiently to clients. I like most the ServeDeck dashboard and reporting functions.
Zainuddin A.
Manager
WATCH HOW
IT WORKS
Discover how our smart system is able to bring organisational
efficiency to whole new levels.
WATCH HOW
IT WORKS
Discover how our smart system is able to bring organisational
efficiency to whole new levels.
REQUEST A FREE
SERVEDECK DEMO
Just one more short step towards greater operational efficiency.
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