ServeDeck

Smart operation platform - your simple yet powerful facilities management, building operation and maintenance tool.

Watch how it works Find out more

WATCH HOW IT WORKS

QUICK TO REPORT, QUICK TO REACT

Report the issue as soon as it happens. React and rectify as soon as it’s reported. This user-friendly mobile app allows user to do all tasks as simple and as quick as possible.

TRANSPARENT & EASY TO MANAGE

All issues are recorded and shown on the mobile app where everyone is able to view. It’s impossible to let any issue left unattended.

CLEAR & ACCOUNTABLE

With clear workflow, everyone knows which issues they are responsible for and what they are supposed to do.

ABOUT SERVEDECK

ServeDeck is a subscription cloud-based mobile solution for maintenance and operations of office buildings, malls, hotels and other commercial buildings. ServeDeck supports and improves Maintenance and Operation Teams' day to day activities and challenges such as defects, issues, assets and inspections management to name a few.

We keep your facilities In Service, at all time…

WITH SERVEDECK, IT HELPS YOU

Achieve the highest level of guests & tenants’ satisfaction
Increased reputation and business competitiveness
Reduce operation cost based on reliable data

available on
Google Store

available on
Apple Store

available on
Web Access

Get it on Google Play

Get it on App Store

Web Access Link

Features

INCIDENT REPORTING, TRACKING & RESOLUTION

Report an issue in seconds by snapping picture, video or scanning asset’s QR code. Built-in workflow, instant notification, live chat, and automatic escalation.

ASSET & INVENTORY MANAGEMENT

Asset registration, Asset tagging with QR code. Keep tracking your inventory stock anytime.

INSPECTION & PREVENTIVE MAINTENANCE

Unlimited checklist templates. Flexible checklist items and response types

VENDOR & CONTRACT MANAGEMENT

Notification before vendor contract expiring. Reminder for renewing the contract with vendor.

REAL-TIME DASHBOARDS

Statistics of created, in progress, resolved, and overdue issues. Operational activity and analytic charts

COMPREHENSIVE REPORTS

Issue List by Department or Category. Overdue Issues, Issues by Asset. Many more standard and customised reports

TENANT MANAGEMENT

Renovation and access card submission. Utility meter automated reading

RESOURCES PLANNING

Managing your resources schedule and knowing who is in the shift anytime with ServeDeck.

ATTENDANCE

Managing your resources/contractors/worker attendance with QR code scanning. With an option to add-on Automatic Thermal Scanner solution to comply with MITI/Works dept's MCO requirement.