Issue, Incident & Work Order Management
The core of ServeDeck was built around ensuring that maintenance and operation teams work in a cohesive, accountable, and coordinated manner. ServeDeck’s robust and comprehensive facility incident management includes work order and task management system organises, pre-empts, and reminds users of outstanding issues and incidents that require action.
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CREATE AND ORGANISE
Work teams will save time and can truly focus on their tasks by easily creating work orders in seconds. With its user-friendly interface, work teams can snap pictures, record videos, or scan asset’s QR code to begin. Streamline corrective maintenance tasks, escalate issues, modify subtasks, and effortlessly close completed work orders and tasks, all within the same intuitive platform.
MANAGE AND REVIEW
Managers can easily raise new requisitions using subtasks from existing facility incident management tickets. Perfect for managers, supervisors, and project leaders, easily keep up-to-date with and review all on-going work orders and tasks.
MYRIAD OF FEATURES
With a suite of tools and features such as automatic task escalation based on service-level agreement (SLA) categories, live chat and messaging, instant auto-notifications, and more, every work order and task becomes easier to execute, track and monitor.
CREATE AND ORGANISE
Work teams will save time and can truly focus on their tasks by easily creating work orders in seconds. With its user-friendly interface, work teams can snap pictures, record videos, or scan asset’s QR code to begin. Streamline corrective maintenance tasks, escalate issues, modify subtasks, and effortlessly close completed work orders and tasks, all within the same intuitive platform.
MANAGE AND REVIEW
Managers can easily raise new requisitions using subtasks from existing facility incident management tickets. Perfect for managers, supervisors, and project leaders, easily keep up-to-date with and review all on-going work orders and tasks.
MYRIAD OF FEATURES
With a suite of tools and features such as automatic task escalation based on service-level agreement (SLA) categories, live chat and messaging, instant auto-notifications, and more, every work order and task becomes easier to execute, track and monitor.