Our Solutions
Operation & Maintenance
Tenant & Request Management
Report & Integration
Financial
Vendor Management
Work Order Management
View More
Preventive Maintenance & Inspection
Vendor Operation
Service Contract
License and Permit
Manpower Planning & Attendance
Asset Management
Inventory Management
Performance Management
Sustainability
Tenant Profile
Resident Profile
Work Request
Application Form (Permit to Work)
Feedback
Announcement
Visitor Management
Facility Booking
Leasing
Purchasing Procurement Systems Vendor
Budget
Work Request Charging
Strategic Dashboard (Customised)
Report (Standard)
IoT Integration
Southeast Asia’s Property & Facility Management industry is entering a new era. Between 2026 and 2030, the sector will shift from manpower heavy operations to intelligent, AI driven ecosystems where uptime, efficiency, sustainability, and user experience will define PFM excellence. With IoT, data platforms, and generative AI moving from promise to practice, ASEAN is primed for rapid transformation. This outlook explores how digitalisation and AI will reshape PFM, where growth opportunities lie, and why ServeDeck is positioned to help organizations turn disruption into measurable advantage.
Property and facility management has long been buried under paperwork. Paper forms for tenants, contractors, and staff are clogging workflows, delay approvals, and frustrate everyone involved. What was once a routine administrative burden is now being reimagined as a strategic asset. ServeDeck’s digitalised Application Forms transform these everyday requests into automated, transparent, and compliance ready workflows. By replacing fragmented spreadsheets and manual chasing with smart, integrated processes, they empower managers to deliver faster service, reduce risk, and build confidence among tenants, contractors, and investors alike.
Property & Facility Management (PFM) platforms have long been viewed as back office utilities, digital filing cabinets for maintenance logs and service requests. But the industry is shifting. Smart platforms like ServeDeck are redefining PFM as a strategic lever for efficiency, ESG compliance, and investor confidence. By harnessing IoT, real time data, and predictive analytics, they transform reactive operations into proactive performance engines. For developers, asset owners, and REITs, this means better decisions, stronger tenant satisfaction, and measurable long term value. Beyond the dashboard, PFM is evolving into a boardroom asset reshaping how properties are managed and how success is defined.
Discover insights that transform facility management. From smart data strategies to real-world solutions, our blog explores how digital tools, automation, and analytics are reshaping property and facility operations—one building at a time.
In the world of facility management, few processes are as deceptively complex and critically important as the Permit to Work (PTW) system. PTW is the backbone of safety, compliance, and operational control. Yet for many buildings, malls, hospitals, and commercial spaces, it remains a tangled mess of paper forms, email threads, and manual approvals. Let's explore together the challenges and the proposed digitalized solutions!
When a shopping mall’s central chiller failed on a scorching weekend in early 2022, the fallout was swift; tenant complaints, financial claims, and a scramble to restore order. The signs had been there for weeks, buried in data no one was watching. This isn’t an isolated incident, it’s a symptom of reactive facility management! But the industry is evolving. With platforms like ServeDeck at the forefront, property and facility managers are shifting from routine guesswork to data-driven foresight, transforming how buildings are maintained, risks are mitigated, and tenant experiences are protected.
In a world of smart buildings and even smarter expectations, vendor performance is no longer a back-office concern, it’s a frontline strategy. Every task, service, and SLA delivered impacts not just operations, but brand perception, user experience, and business outcomes. This article explores how Property & Facility Management teams can shift from reactive oversight to purpose-driven evaluation leveraging data, digital tools, and accountability to unlock excellence where it matters most.
The world is evolving at an unprecedented pace, marked by increasing uncertainty and rapid change. From global pandemics, economic, and geo-political turbulence to climate crises and technological upheavals, every industry has been challenged to prove its resilience. Amidst it all, property and facilities management has emerged as a quiet yet vital force—steadily enabling continuity, adaptability, and innovation behind the scenes proving to be resilient and adaptable to change!
